Shipping policy

Shipping Policy – GooRooV Mfg.

At GooRooV Mfg., we are committed to getting your orders quickly and efficiently. Below are the details of our shipping process:

Processing & Shipping Times

• Orders are processed within 1-3 business days.

• Standard shipping typically takes 7-20 days, depending on the region we are shipping to.

• Expedited shipping options are available at checkout.

Shipping Rates

• We offer flat-rate shipping based on order weight and destination.

International Shipping

• We currently ship to select international destinations.

• Customers are responsible for any duties or import taxes.

Order Tracking

• A tracking number will be provided once your order ships.

• You can track your order through our carrier's website.

Lost or Delayed Shipments

• If your package is delayed, contact us at rf@bigconceptsinc.com.

• If your package is lost, we will work with the carrier to resolve the issue.

Returns & Exchanges

• Items can be returned within 30 days of receipt.

• Please review our Return Policy for details.

For any questions, reach out to us at rb@bigconceptsinc.com.